In the heart of Indiana, Evansville Water and Sewer Utility (EWSU) is rewriting the playbook on asset management, and the water, sanitation, and drainage sector is taking notice. As the utility migrates from ArcMap to ArcGIS Pro and ArcGIS Utility Network, it’s not just about keeping up with technological advancements; it’s about seizing the opportunity to revolutionize operations. EWSU’s journey is a testament to the power of accurate data and the transformative potential of embracing new technologies.
The utility’s decision to recapture data with high accuracy is a game-changer. “As we were thinking about moving to and taking advantage of [ArcGIS] Utility Network, we knew our source data had to be squeaky clean,” said Ryan Key, GIS manager at EWSU. This commitment to data accuracy is not just about tidying up records; it’s about empowering field crews and office staff alike to work more efficiently and effectively.
The integration of real-time Global Navigation Satellite System (GNSS) technology is a prime example of this. By pairing ArcGIS Field Maps with Arrow Gold GNSS receivers, EWSU is capturing asset locations with centimeter-level accuracy. This level of precision is not just impressive; it’s essential. “If we’re going to collect data, why not have it as accurate as it could possibly be?” Key asked. This accuracy is crucial for tight clusters of infrastructure, such as system valves, where precision can mean the difference between a smooth operation and a costly mistake.
The benefits of this approach are already evident. Field crews can now submit data in real time, and office staff can visualize and analyze this data using dashboards created with ArcGIS Dashboards. This real-time data flow is not just a convenience; it’s a necessity in today’s fast-paced world. “I can look at everything our crews have collected and see those numbers update in real time,” said GIS technician Aaron Krohn. This real-time data access is streamlining inspections and setting a new standard for capital-refresh project timelines.
But EWSU’s ambitions don’t stop at internal operations. The utility is also expanding the reach of its GIS to non-GIS teams, enabling them to view information geospatially without having to navigate desktop GIS software. This democratization of data is a significant step forward, making GIS more accessible and useful to a broader range of users. “We’re truly harnessing the service-driven architecture of Utility Network,” Key said. This approach is not just about making GIS more user-friendly; it’s about making it more powerful.
Looking ahead, EWSU plans to leverage tracing tools in Utility Network to simplify customer notifications in impact areas. This is a prime example of how accurate data and cloud environments can drive innovation. “Our field crews who collected this data understand that what they did will ultimately end up making their lives easier in the future,” Key said. This forward-thinking approach is not just about solving today’s problems; it’s about anticipating and preparing for tomorrow’s challenges.
EWSU’s journey serves as a powerful reminder that the water, sanitation, and drainage sector is not just about maintaining infrastructure; it’s about innovating and adapting. The utility’s commitment to accurate data, real-time information, and user-friendly technology is a beacon for the rest of the sector. As EWSU continues to push the boundaries of what’s possible, it’s clear that the future of the sector is bright—and it’s happening right now in Evansville, Indiana. The question is, who will follow in EWSU’s footsteps and drive the sector forward? The time to act is now.
